Shelley and her family made my daughter feel very welcome during her very short time at their setting. The settling mornings I arranged for the month prior to starting full time were brilliant with updates using the babydays app and WhatsApp. I cannot fault their care for her at all, and I even bumped into one of the family members in town who was happy to stop chat and make sure my daughter was okay! Shelley was always able to answer any questions on WhatsApp, so communication was great too!
Unfortunately due to ill health within Shelley’s setting, my daughters contract had to be terminated with immediate effect by them one evening. Which did leave me and my partner in a very awkward position as I hadn’t returned to work for more than 3 weeks, unable to take time off and my daughter was only 3 full weeks into full time care from them… the worry, stress and financial struggle to find alternative childcare that quickly, while being unable to get a refund from there setting until the end of the month; firstly really angered me (as a business they decided to terminate the contract immediately therefore they should have paid it back immediately), secondly put a strain on my families relationships as I was asking people to look after her all day, and thirdly really put a damper onto the wonderful pictures I received of my daughter having a great time in there setting.
Again I hope all good health to their family. Just a little disappointed in how they actioned the whole situation at the end as it we could have worked together and come up with a solution. And not what I needed when i spent months looking for childcare trying to put my daughter in the best care I could.
Thankfully received refund, found an emergency childminder to help out on a few days and now awaiting space at a new childminders!
Purely honest review.

• Overall
• Setting
• Cleanliness
• Communication