My daughter has been with Yvonne for the past two years and they just clicked from the start! Yvonne is a true mum, to her own kids but also like a second mum to the ones she is looking after: the outings, teaching, arts and crafts, baking, gardening and the list goes on. She is reliable, lenient, accommodating and trustworthy. I feel so lucky to have found her to look after my not just one but now two daughters.

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• Cleanliness
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• Communication