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Vanessa Thornton
Childminder
Christchurch

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1 stars

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Reviewed

I had e-mailed her just in the off chance she could help with nursery pick up. She answered in a no very empathetic way that childminder do not do that!!! Thanks to the website I found childminders that can help and others that were not able to help but they give me a nicer reply, information or signposting.

  • 1 stars Overall
  • 1 stars Communication

Response from Vanessa Thornton
Responded

Well im very shocked Caterina ive never ever had a bad review and my Ofsted grade proves it, when parents ask me if I can accomodate their requirements I do my very best trying to juggle school and nursery pick ups and drop off's but, on this occassion I couldn't accommodate your requirements and in full detail I did explain, as I believe if my memory serves me right you wanted me to just only collect your child and care for the child for 1/2 hr or 1hr. I did explain and its very unfortunate, and that some parents are totally unaware of how demanding childminding is to accommodate all parents requirements. So I did explain my self very clear and wish you all the best.