Emma looked after my little boy from the age of 15 months until he started preschool at 3.5.

When I say, I could not fault Emma, I mean that. My little boy wasn't just happy at Emma's, he was thriving and looked forward to going everyday. He was a lockdown baby and spent longer at home than expected so his speech was a little bit delayed, Emma helped him everyday and I could see a difference in him week by week in his time there.

Of course, Emma meets all of the requirements of being a childminder (the bare minimum to be expected) but Emma had a huge contribution to my little boy becoming the most polite, considerate and fulfilled child.

Now being in alternative childcare due to his age, I know how spoilt I was. You will get full updates about your day and know that Emma really cares and loves what she does. I also quickly learned that the emotional support and bond isn't a given in childcare, Emma provided that without a doubt and my son actively misses her and her family.

My husband often tells me that he won't consider anywhere else for when we have another in the future (I wouldn't consider anyone else anyway!).

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• Setting
• Cleanliness
• Food
• Communication