Gayle looked after my daughter for just over 4 months full time. My daughter (11 months at the time) definitely tested her limits to start with but Gayle remained incredibly resilient. After 7 weeks of my very strong minded daughter protesting, they quickly came to absolutely love each other and I'm so pleased. Gayle feels like part of our family and is so kind, reliable and loving. It is so glaringly obvious that she does this job for the love of it and she treats the children as if they were her own. I'm so pleased we met Gayle and even though my daughter is now at nursery, we will still be seeing her frequently.

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• Communication