My son has been with Lou since 2017. He absolutely adores her! She is such a lovely lady with a welcoming home and he looks forward to going there daily before & after school. During the holidays they are hardly in the house, always out and about discovering new places to visit or favourite parks to play in. She provides a safe place for the children but allows them to make their own choices in where they would like to visit or what they would like to do. My son feels comfortable in discussing anything with her and expressing his feelings if he is struggling with something. She treats all the children she looks after like family and that’s what my son looks to her as. Absolutely amazing lady!

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• Communication