My husband and I were looking for a babysitter for our 20 months old daughter and we found the pearl ;-).
Wiola is thorough, reliable, warm and likes to have fun with kids. She is really used to deal with kids and knows all the tips. During our "settle-in session", My daughter didn't ask me during one hour (the time of the settle-in session) and I heard her laughing all the time, and she didn't know Wiola 5 minutes before...
Another important point, Wiola is always on time and she reply to e-mail and txt message promptly.
We completely trust her.