Helen is fantastic at her job and we feel blessed to have found her! Our wee ones warmed to her instantly. My little girl is particularly fussy about who she interacts with (e.g. saying bye bye to the lovely ladies at nursery can be a struggle). With Helen she runs to her for cuddles and we feel she is completely at ease (i.e. the happy little chatterbox we know) in her company. In addition to being great with kids Helen is everything you would look for in a person that you are relying on to take care of your precious little ones. She is reliable, conscientious, friendly, flexible, trustworthy, uses her initiative and I think she would keep a cool head in an emergency. Couldn't ask for more!!!