I met Pam as she used to be a nanny for a friend's child a while ago and from time to time I met her at children's playgroups over the years.

I noticed how careful and dedicated she was towards the children she was in charge. While some carers and parents (including myself) would be chatting away, Pam was fully focused on the child she was taking care of, playing and giving her full attention. Also it was easy to notice how good she was with children and how much they liked her.

When I heard Pam was now a childminder and I needed extra childcare for my daughter I had no doubt and was very happy to take her to Pam. It's only been about half an year she went to Pam's daycare as my daughter will start in her big sister's school but we are sad to say goodbye as she loves Pam and going to her house. She is always so happy to go and always have the best time. Always fun and different activities and a such a great variety of toys she loves to play with.

My older daughter has also been to Pam's daycare for ad hoc childcare and loved it, she wishes she could go to Pam's rather than school and always ask if Pam could come and babysit her one day at our home.

I won't hesitate to contact Pam in the future for ad hoc childcare if she has availability.

The most important thing for me is that my children are safe and happy and they are at Pam's. There are very
few people I trust my children with and Pam is definitely one of them.

• Overall
• Setting
• Cleanliness
• Food
• Communication