My son was cared for by Lorraine, Denise and Alfie for 2 and a half years, from when he was 1 years old. As we’ve just moved out of London we very sadly had to say goodbye to them.

They are an amazing, loving, friendly team and my husband and I feel so lucky to have found them. They are genuinely interested in children and their development and this shines through so brightly. Lorraine was also really helpful when I sought her advice about things such as toilet training and frequent night wakings. Her flat is a great play space - clean, organised, safe, with a good range of creative age-appropriate toys.

My son can be a bit of a tricky sleeper and eater and they managed this really well. They were very flexible in accommodating his/our needs and I always felt confident he was being really well looked after. Lorraine reassured me and updated me during the day when I was worried about him if he was under the weather or hadn’t slept well. The online communication system she uses works well and she provides the right amount of detail, sometimes adding great photos of what the children have got up to during the day.

My son made friends and talked enthusiastically about the things he got up to during the day with them, particularly playing with different toys in Lorraine’s home with his friends there, and playing out in the square with things like the mud kitchen.

My son, at 3 and a half, has started at nursery now and I feel he’s had such a good grounding being with Lorraine and her family beforehand.

We can’t thank you enough and miss you lots xxx

• Overall
• Setting
• Cleanliness
• Food
• Communication