Saira is a lovely and calm childminder who has looked after my child several days a week for over a year. I was very nervous about using a childminder for the first time but I very quickly realised that my daughter felt safe, secure and happy when being looked after by Saira. My daughter loves spending time with Saira and her children and is always happy and excited to see her and full of smiles when we pick her up. Myself and my husband feel very lucky to have found Saira, she has been very flexible with the childminding hours that we have needed and we know our daughter is being well looked after.

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• Communication