My son has been attending Natalie's on a regular basis over the last year. He attends for before and sometimes after school. Natalie is very flexible and as I'm a nurse this is so essential as I work shifts. She starts early in the morning and has always been available when I've needed her.

She is friendly and approachable and my son enjoys going to her abs also loves interacting with the other children in her care. This is so important as a parent as it means I can leave him there and not have to worry at all. If there are ever any issues while he is in Natalie's care she will approach me straight away and we will discuss how to tackle these. Natalie is dedicated to the safety of the children in her care.

He often does loads of activities with Natalie and is always bringing stuff home to show me.

I would be lost without her

• Overall
• Setting
• Cleanliness
• Food
• Communication