My daughter (16 months) used to go to Alex since end of May till 22nd of August.
She is not professional,taking everything personally and she was not honest with us.
She used to travel for long distances (4 hours driving) for family visits while having our daughter in her care, and even without giving us enough notice.
And when we explained to her that we are not happy and she shouldn’t do that in the future, she got very angry and didn’t try to understand our point.
Finally she terminated the contract with immediate effect without any valid reason.