We were looking for a childminder for a short-term period and we couldn't have asked for better or for more from Safehands.

It is so evident they love children and they have so much enthusiasm and joyfulness that right from the beginning my daughter felt very comfortable and happy there. We also felt assured from the first visit that our daughter would not just be well looked after, but would be with individuals who really cared and who genuinely enjoy being around children and watching and helping them grow and develop.

As there were only 6 children maximum there at the same time, our daughter received lots of attention to allow her to develop and play. It also meant we also got a very personalised service, with text updates and photos throughout the day. This was particularly reassuring when our daughter first started as we could see how happy and engaged she was. We also got a detailed description (of how she had been, what they had done, what she ate, if she slept and how potty training was going etc) at the end of each day.

They do lots of activities with the children, including taking them to the park regularly, and in the summer putting up a paddling pool and doing puppet shows in the garden. Our daughter had a wonderful time there and looked forward to going.

The reason our daughter left their care was based purely on location (her new nursery is the road behind our house and she had been on the waiting list). If Safehands had been equidistant, we would have kept our daughter there instead. We were so sad she had to leave, and she has asked lots of times since when she will see them again. That alone is testament to how happy she had been there. I would highly recommend Safehands to everyone.

• Overall
• Setting
• Cleanliness
• Food
• Communication