I secured a part-time place for my 2-year old son Felix at Charlotte's in the midst of COVID-19 crisis. We felt Charlotte's setting is safer than a typical nursery and we were right. Charlotte and her team followed government guidance on cleaning, made sure parents follow social distancing rules and the setting had no cases throughout the height of the pandemic. We were extremely blessed to secure a space on such short notice.
Charlotte and her team also demonstrated good communication skills with parents and genuine care for the children's developments. We had troubles with my son's previous nursery due to their lack of care, lack of understanding of my son's needs and the lack of help. My son settled in at Charlotte's quicker and is happier, he's being having targeted help with his language ability and independent eating, we could see tangible improvements week after week.
We would like to thank the team for their exceptional care shown during my son's time there and I would highly recommend this setting for any parents looking for an excellent childminder in the area.

• Overall
• Setting
• Cleanliness
• Food
• Communication