Although I never got the pleasure of meeting Jo (Due to the hours i needed not being in line with hers) She had the courtesy to send me a lovely message wishing me all the best,When I found someone else to accept the position only because of the flexibility i needed. Other then that i would have loved for Jo to be a part of my daughters life. She is very warm and welcoming and responds to messages quickly. You can instantly tell she has a kind nature about her just by speaking to her. All the best Jo xxxx