Hi
I feel the need to write another review about Emma as I have just read a review which I believe is untrue. My daughter has been going to Emma's now for 3 years and she has never once been late for school or been picked up late, in fact I pick up twice a week and get there very early and I always see Emma before the kids come out! My daughter had a couple of issues early on with a couple of children at Emma's but when I addressed Emma she dealt with them in a very timely professional manner. This included a small issue I had with her own daughter which I may add (girls of a similar age will fall out now and then) but Emma dealt with it quickly and and again professionally. As for money, yes Emma sends a text the week before payment is due but that's just for a heads up and not a request for it there and then. Emma works in full weeks so she does know what the bill will be. I don't get paid until the day before last of the month and I have never been hassled for money early, in fact the month I thought I had paid and hadn't Emma didn't say anything for about 3 days bless her. Once maybe twice I have had to query my bill and both times I have been wrong so as far as I am aware I have never been over charged for anything. I have never questioned Emma's care for my daughter and while I was off sick for 6 months she was as helpful as she could be by coming to collect Lily and dropping her off as I couldn't drive. My daughter spends all day at Emma's in the school holidays and they do lots, Emma never stays in if the weather is nice, she gets the. Kids out to the airfield or local parks, Sandhurst park, Dinton pastures, Frimley lodge, farms. She also has art and craft set up at home, hamma beads, making soaps or baking and always makes sure the kids have loads to do if stuck indoors. As for Emma's husband I have always found him very pleasant and have often sat chatting to him when I've turned up early and Emma isn't quite back from the school run. I've never seen him shout or be aggressive to anyone. I've always found Emma's older children to be very friendly and have sat chatting to them too when I've been early. If I was reading reviews on Emma I would totally say please ignore the one bad one as I believe it was written for all the wrong reasons. If I thought for one minute that Emma wasn't taking proper care of my daughter or that she was being bullied or bored while in Emma's care there is no way I would still have her there 3 years later as my daughter is my first and only priority. It is difficult when making a decision on who will care for your child when you are working and I looked at a few when I had to change 3 years ago and Emma was never a doubt.

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