SarahJane's Reviews
Childminder
Below are the parent reviews for SarahJane. Back to SarahJane's profile
Average Rating:
(4.69 from 13 reviews)
I am a fairly new step parent with no children of my own, so I am new and inexperienced with childcare. My partners son attends Sarah’s childcare and since I have been in the relationship and taking on duties with my step son including dropping off and picking him up from Sarah’s, her and Jay have been amazing at helping me learn with children, they provide top quality care for children and I can honestly say that my step son loves spending time there, even to the point of asking to go their when he doesn’t need to. I am really thankful that Sarah and Jay provide such a professional, friendly and warm service for the children and equally parents, I couldn’t recommend them highly enough!!!
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My daughter has attended sarahjanes nursery since April and loves it the team have worked well with my daughter to help her personality grow and helped her over come to the terrible 2 tantrums and does a great job with teaching her, my daughter loves meal times at sarahs and the range of educating play facilities, the days out, lovely walks couldn't recommend enough its like my daughter goes from home to home! As for cleanliness and hygiene outstanding, setting is brilliant, staff are amazing, I am updated on my daughter progression daily and informed of all the tasks she has completed couldn't feel happier.
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Unfortunately I can’t recommend Sarah Jane at all.
My son joined her and stayed with her for a total of 6 weeks. He was a lockdown baby and had never even had a cold. His settling sessions went really well and so did his first week but then he caught a viral infection and became unwell. He was then in and out of hospital and Sarah Jane’s so became unsettled. She didn’t even allow him time to get better and re settle before telling me he had to leave despite us agreeing we would give it a few weeks to allow him time as he was only 8 months old. Even this wasn’t that simple as she wouldn’t tell me conclusively that she couldn’t have him anymore and would instead send me streams of messages hinting at it only to back down every time I asked her outright.
I then arranged alternate childcare and asked if she could have him until the new minder could take over which was about 5/6 weeks. She told me she could give us 1 month’s notice but strictly on the basis that if he coughed or was unsettled he was to be picked up immediately. My son has a medical condition which means he will always cough and she was aware of this and I work. She also use to tell me he was unsettled all the time and ask me to collect him early. This was even when he was supposedly doing well with her and every time I collected him he was either sleeping or happily playing!
I know everyone is biased about their own child but my son has been with 4 other mothers who have had him without me present and all have said he was no trouble at all. He is also completely settled with a new childminder and absolutely thriving. Funnily enough I’ve not once been asked to collect him early.
To make matters worse, when it came to collecting my sons items we arranged a time for collection and instead of being there for me to collect them, she left them outside her house in bin bags for me to collect after texting me 10 minutes before that she was popping out.
Childminders are supposed to be individuals we feel safe leaving our children with and I did not feel safe leaving my son with Sarah Jane to the degree that I didn’t allow her to have him for the notice period as I preferred to risk my job over her caring for him for a minute more.
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by
Katie
about
SarahJane
on 01/09/2021
Response by
SarahJane
on 09/09/2021:
Hi Katie
Thank you for your review, I take all feedback good or negative very seriously.
We run our childcare business to a high quality care for all of the children at out setting.
I have many parents that are extremely happy with our setting and as you are aware we are highly recommended by other parents.
I feel that the comments you have left are unfair and leave a bad description of our setting.
I feel very upset that you feel this way and
I am happy that you have found the right setting for your child.
Take care Keep safe
SarahJanes Childcare
I was recommended Sarah by a friend after my son was leaving his nursery. I messaged Sarah in desperate need of quick childcare. Nothing was to much trouble. Sarah was kind and helpful. Went for a visit and straight away I knew it was the right place. I got an amazing feeling from Sarah, she was so welcoming and polite and helpful. She explained EVERYTHING literally no detail missed. My son started with Sarah in September 2017, it was a shaky start for him as it was all new but due to Sarah, Jay and Amanda, that all changed. He was soon settled in and loved everyday. 4 months on and he loves it there. Activities and days out are brilliant. He loves his meals with Sarah, they are all home cooked, balanced and healthy.
He has come on leaps and bounds both academically and socially.
I literally couldn't ask for a better family to care for my children and I'm so grateful for all that you provide for him.
When he leaves for school this year, it's going to be extremely tough to say goodbye. Here's to the next 6 months 🤗
Thank you Sarah Jane's Childcare x
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My nearly 18 month old little girl has been going to Sarah Janes for the last few weeks. As soon as I walked in and met Sarah I knew it was the place for her and have not been disappointed. Amelia loves going and has settled in like a dream. She is very happy with Sarah and her family and the care she receives is fantastic and feel we are a part of the family. I am so pleased to of found Sarah and as a mum who was dreading going back to work I actually get excited dropping my little girl off as I know she is going to have an amazing day. To everyone at Sarah janes keep doing what your doing!! Your all amazing and I know Amelia is in the best hands :) xx
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I have two daughters that both attend SarahJane's Childcare, one of them is 4 so is full time and one is 7 and attends morning and after school.
My girls have been here for almost a year now and it has gone so quick! "Time flies when your having fun" is a very fitting saying here. When my now 4 year old started with Sarah and Jay she was attending nursery using her 15 hours a week and was only just beginning to talk and develop her social and educational skills however we realised that she was developing much better during her time with Sarah and Jay so i decided to put her in full time. She has come on leaps and bounds since doing so and she is most definitely ready to begin school in September. My elder daughter is 7 and she absolutely loves coming here before and after school, there is always activities that she enjoys and above all she loves her dinners ;-).
I would recommend SarahJane's Childcare to anyone who was looking for a childminder and i honestly couldn't rate Sarah and Jay high enough for the work they both put in with the kids, it really is a home from home experience.
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Sarah has my twins 5 days a week my little boy is autistic and she is brilliant with him very understanding and full
Of knowledge my twins settled in straight away and even want to go on days off Sarah is very caring and always puts children first her communication is brilliant and I no when my twins are there they are in safe hands they often go out on trips and my twins love it all the children are well behaved and is a lovely family environment would not have my twins any where else
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Our young Grandson has been with Sarah's childcare for a short time only. However, he appears very happy and is very well cared for. Nothing is too much trouble, day or time changes have been willingly accommodated. We can leave our Grandson with confidence knowing that he will receive excellent care. Thank You Sarah and Jason
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I work two days a week and in those two days Sarah has Noah for a couple of hours. He always gets fed and well looked after, always comes back with something he has made for us and we always get pictures of him painting ? he loves the other kids and has got a good relationship with Sarah and Jason and their kids to. It takes a lot to let other people look after your child while your at work but they are brilliant and we couldn't have asked for a better place for him to be.
Thank you for all your help
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by
Parent
about
SarahJane
on 11/02/2017
Response by
SarahJane
on 12/02/2017:
Thank you Demi, for your lovely feedback.Noah is a total pleasure to look after and we all love him lots.
I was really nervous about having to find someone to look after my 2 year old at short notice, but I was so lucky and am so greatfull to have found Sarah and Jason! They really do offer a home from home but also a brilliantly fun and educational experience for my lovely little guy!
He truest has been welcomed like one of the family and I could not recommend them and their set up highly enough! I'll be eternally thankful to have found such lovely people to take care of my son when I have to work!
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by
Parent
about
SarahJane
on 02/02/2017
Response by
SarahJane
on 03/02/2017:
Thank you Sally for the wonderful feedback,your little guy is a total pleasure to have and we all love him.xx
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