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Meerkats
Childminder
Chorley

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Message

1 stars

Wouldn’t recommend.

Reviewed

If you are after a childcare provider that will not throw in the towel when things get tough because a child is teething and having separation anxiety suddenly, after 4 happy months, this is NOT the place for you. If your child has a routine that you would like to keep while at nursery (having bottles of milk, times of day to sleep) this isn’t the right place for you either.

The owners demeanour is surprisingly blunt given the industry. We understood a child can be difficult and clingy at times. But we were not expecting a text out the blue to say ‘we think it would be in the child’s best interest to find somewhere else’. A professional would have discussed the matter in person and tried to find a solution to make the child happy and comfortable. How is making a young child move to new childcare when they are suffering separation anxiety in their best interests.

I think this childcare provider is more suited to children at pre school age, they do seem to put a lot of effort into their activities, but I feel they are aimed more at 3-4 year olds, and not for the babies / toddlers.

Our child seems much happier now at a nursery with more children their own age. I wouldn’t recommend them for baby/toddlers after our shocking experience.

  • 1 stars Overall
  • 4 stars Setting
  • 3 stars Cleanliness
  • 2 stars Food
  • 1 stars Communication

Response from Meerkats
Responded

Should this review have come from the right intentions then it would not be copied and pasted on multiple platforms - not only that, direct contact is usually the first point of call for someone who feels the service offered isn’t satisfactory which in this case has been neglected - our policies are clearly outlined upon signing up to the setting and should they not be adhered to a breakdown In relationship is inevitable which in this case has unfortunately happened - there are two sides to every story and we have many many families over the past 13 years that would disagree with this review