My youngest daughter started with Suzan (and not forgetting Alan!) when she was only 7 months old and my eldest daughter joined her for a day a week, shortly after, when she was almost 4. Suzan provides a real 'home from home' environment; her and Alan are caring, fun and clearly adore the children in their care. They take the kids on days out and socialise with other childminders and their kids, which is great for the little ones! The house works so well as a setting, with it being spacious and the well-stocked playroom is a real favourite with the girls. They both love attending, especially my youngest as her face lights up in the buggy when I pull into their driveway! I never have to worry about any aspect of their care at Suzan's; they're well-fed, get plenty of outdoor time in the large garden, play lots of educational games and most importantly (especially when babies) get lots of lovely cuddles when needed, too.

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• Cleanliness
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• Communication