Pam has worked for us in the capacity of Nanny since November 2012. Her primary duty has been to care for our son from the age of 13 months to 2.5 years on a 3 day per week basis. During this time Pam has been a fantastic Nanny. She has provided a safe, structured and caring environment for our son and he has flourished. Pam has built a trusted and very loving relationship with him, and it has been a joy to see him so happy.

I found returning to work following maternity leave difficult, but Pam made the transition so much easier for me as she is such a wonderful child carer. Our son was always very happy to see Pam and has thoroughly enjoyed his time with her. I never once left the house to the sound of our son crying. He was always immediately engaged happily in his day with Pam.

Pam has a natural affinity for children, and she clearly loves working with them. She is very warm and provides plenty of cuddles and reassurance. She has actively encouraged my son to develop his independence (feeding and dressing himself, and learning to potty train). My son listens to Pam and respects her instructions. She has been excellent at teaching him to be polite (saying please and thank you) and how to conduct himself (guiding him in terms of appropriate behaviour).

Pam quickly developed a routine for her days with our son, building in age appropriate activities that have been adapted as he has grown. He really enjoyed weekly trips to play groups, parks and to the local library. Pam has also always provided advice on toys or equipment purchases that have helped our son develop (such as a painting easel). My son has often told me that he has loved his day with Pam.

Pam is completely trustworthy. She has always managed weekly expenses very well. On the very rare occasion she has had to make a personal call during work hours she has always checked with me first (not that she needed to!). During her work hours Pam has always been devoted to the care of our son.

We are all going to really miss Pam and are very sorry to see her leave us. I could not have asked for a better and more child centric Nanny than Pam.