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Maria
Childminder
London Borough Of Tower Hamlets

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Message

1 stars

DOES NOT STICK TO CONTRACTUAL AGREEMENTS

Reviewed

IF I COULD GIVE NO STARS I WOULD. MARIA AFTER HAVING MY CHILDREN 4 MONTHS DECIDED THAT SHE HAD MADE A MISTAKE IN OUR HOURLY RATE AND WOULD NOW NEED TO CHANGE IT. NOT ONLY DID SHE INCREASE IT BY 35% BUT SHE WOULD NOT HONOUR THE 4 WEEKS NOTICE OUTLINED IN OUR CONTRACTUAL AGREEMENT. LEAVING ME NO CHOICE BUT TO TAKE MY CHILDREN AND FIND SOMONE ELSE WITH NO NOTICE, LUCKILY SHE GAVE ME BACK MY MONEY. HOWEVER SHE HAD NO INTEREST IN WORKING OUT THE 4 WEEKS (CONTRACTED) TO GIVE MY 3 YR OLD THE OPPORTUNITY TO SAY GOODBYE AND MOVE ON. I'VE BEEN STUCK TRYING TO FIND CHILDCARE FOR THE NEXT DAY. NO INTEGRITY, CLEARLY ONLY ABOUT MONEY. GRANTED SHE PROBABLY HAD OTHER CHILDREN LINED UP THAT WOULD MAKE HER MORE MONEY THAN MY 2, HOWEVER SOME TRANSPARENCY AND HONESTY EASIY FIXED THIS SITUATION.

BEWARE!!!!!

  • 1 stars Overall
  • 3 stars Setting
  • 2 stars Cleanliness
  • 5 stars Food
  • 1 stars Communication

Response from Maria
Responded

Hi Elena, sorry to say but I don’t understand this review but what I remember I did offer to you the 4 weeks notice period but you ask me for the deposit back so your children not need to come back to me.