Mel covered a transitional period of 6 months between a full-time nanny and taking on an au pair. She is very professional and also very loving, friendly and caring. Her home is spotless and is a lovely large well-laid out home from home. Her kids are also wonderful kids (which tells you something). Mel is on the ball with all the professional side of being a childminder and is attentive to developmental needs and progress. A great childminder and we were lucky to have her.

• Overall
• Setting
• Cleanliness
• Food
• Communication