Silvana is an amazing childminder. As a first time Mum I was very anxious about leaving my son in childcare on my return to work. But within days I knew he was going to a safe, secure, stimulating place where he was cuddled and loved and treated so well. I could not recommend Silvana highly enough: her home is lovely with boxes and boxes of toys for different ages, and her garden is wonderful for the children. She takes the children for play dates, park and farm visits, play centres etc and genuinely cares for them deeply. She gets what makes them tick and treats them as individuals. She is a warm and friendly person with a great sense of humour. Her other family members are all really nice and it’s a great home from home. Her communication is outstanding - she logs nappy info, food info, what they did, skills used etc.

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• Communication