I cannot speak more highly of the fantastic environment and support that Sarah provides. As a first time mum, I knew it was going to be difficult leaving my 13 month old with someone else when I started back at work. Fortunately, Sarah completely understood this and went out of her way to help us all through the process. She was more than welcoming in the weeks prior to my son starting with her, inviting us for numerous visits and spending time getting to know him and what toys he liked. When he did start, Sarah made sure she always had his favourite toys on hand and quickly work out what he needed, wanted, and liked. She also, without fail, sends an update and photo each day to let me know how he is and what he's doing - It's so nice to see his smiling face to break up the work day! Additionally, Sarah has been really accommodating in terms of his schedule and adapted her plans accordingly. She checks in each morning so she knows how he has been and anything she might need to know to make sure they have a lovely day together. And they always have lovely days - playing with all sorts of toys, singing songs, drawing, going to the park and out for walks among many other things! I really can't recommend Sarah more - thank you so much for everything you have done for us!

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• Communication