Emma has been brilliant. From the moment we walked in to her house we were all made to feel at home. She spent time getting to know our daughter during the settle sessions, ensuring that come her first proper day, she was happy to go across. Since then we have loved seeing our daughter being so happy and confident in Emma’s care. She is happy to go across each morning, even running to get her shoes when I say it’s time to go to Emma’s! Emma is informative about what they do each day and keeps you in the loop if you have any concerns, worries or just fyi’s in the morning. I have loved receiving pictures of what they have been up to each day and the art work and items for special occasions have been really lovely and shown that thought has gone into them. I loved that Emma takes them out, giving them the experience of different playgroups, parks etc. It is clear Emma knows our daughter so well, being able to talk about her little quirks, and shows a real love and care for her. It is with a heavy heart we are moving on from Emma’s care but we can’t thank her enough for making our daughter feel so welcome and allowing her to have the best start to childcare!

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• Cleanliness
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• Communication