Caroline has looked after all three of my children - and they love her to bits! She provides a warm, loving home environment, healthy meals and firm but fair expectations, which are discussed with the parents. Each child has their own book and she records feedback for the parents, as well as giving a verbal handover at the end of the day. There is a wide variety of activities and she encourages plenty of fresh air to keep the children busy and entertained.
Caroline has a great deal of experience in looking after children with additional needs, and her medical background has been very helpful when my children have been sick - I have been known to message her for advice once or twice! She is always happy to help and would bend over backwards to accommodate any one of the parents or children that she child-minds for.
The most important thing for me, when looking for childcare, was that my children were happy. Caroline gave me peace of mind and my kids adore her.

• Overall
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• Communication