Lorena's Reviews

Would not recommend

We have confirmed this lady for a certain date and over the past 3 weeks we have been communicating with her and requesting a video call. She requested for us to delay the vid call as her child was sick. This wasn't really a problem to us. She was very accommodating at first but after we confirmed that we'd book her, she's not been replying on a timely manner. She did not come back to me to confirm a video call appointment until I texted her back. and she replied that she now could not not make it because her work boss asked her to work on our date. We've let go of a potential sitter with more qualifications because we wanted to honour the booking with her. Anyway, I won't risk booking her if I were to be asked.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by ChloeUW about Lorena on 15/03/2023

Response by Lorena on 15/03/2023:

We spoke two weeks ago for the first time, 3 days ago you confirm that your mother in law is happy with me being in her house, and then you told me around 18:30 if I can video call at 19:30. I did not reply straight away no, because I have a child to attend and yes I can not do the babysitting for you and I told you yesterday if I could double check with you and I said today that I can’t do it. if I need to help my boss I want let her down for 1 of babysitting.
Your babysitting is the 20th of May.
I’m sure you will have someone by then , I have been here 5 years and I had plenty of jobs that they were and are satisfied with my job, I wish you the best.