When I needed to return to work, I found the task of finding a childminder really quite daunting. So many factors come into play and I was very nervous meeting different carers and trying to find out if we would be a good fit. When I met Dionne, I just knew we’d found the right person to care for our daughter. In the first ‘settling in’ mornings, I could tell they got along and that my daughter was relaxed in her company and felt at home in her home.

Dionne has been caring for my daughter for the last 15 months, and I can truly say she is a one in a million. My little girl adores Dionne, and is running to her front door each time we drop her off, she is so excited to be there. It means the world to us that we can go off to work without any worries, and to know that our little girl is having fun and being looked after with such care and love that she gets from Dionne and her team.

Dionne has a very calm demeanour, she is professional, caring, kind and considerate, always going the extra mile to make the children and the parents as comfortable as possible. She has been very accommodating, not only to my unusual work schedule, but also to my changing needs for my daughter’s diet and care (she suffers from eczema).

• Overall
• Setting
• Cleanliness
• Food
• Communication