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Alannahs
Childminder
Erewash

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3 stars

Very caring and helpful

Reviewed

Alannah was very nice and helpful from the beginning and she always took the time to make my LO feel welcome, safe and happy. They did amazing artworks and learned a lot about nature. My daughter was always happy to attend for 5-6 months. Alannah made sure that her dietary requirements are met, i appreciate that a lot.
The setting is quite small and crowded, but my LO always enjoyed the plays, Alannah is very creative. This setting doesn't meet my cleanliness standards, mainly because of the pets (hair), but i believe there are other important things too which Alannah definitely met, so it makes up for that.
I gave 3 stars only because after 6 months my LO started to complain about feeling bullied by another child at the setting. I have asked Alannah to do something about it and she was very understanding. I am sure that she did her best to handle the situation, still the behaviour of the other child didn't change, but got worse, so i decided not to take my daughter to her setting again. I think she might have been overwhelmed after school pick ups having many childeren around. That might have been the reason that she couldn't pay so much attention to individual children as she wanted to and that she haven't noticed some behaviour that wasn't appropriate.

  • 3 stars Overall
  • 4 stars Setting
  • 3 stars Cleanliness
  • 2 stars Food
  • 5 stars Communication