We were looking for a childminder to look after our (then) 10 month old baby girl (Ida). We found Jennie on the Camden borough website for childminders.

We chose Jennie because she was very warm and friendly, organised with all her paperwork, her flat was sparkling clean and when we visited there were other happy children in her care who played nicely and were kind to Ida.

Having been on maternity leave for one year, it was hard for me to leave Ida with anyone as I was very attached to her and didn't want to part with her for even a minute ! However, I felt comfortable leaving her in Jennie's care and confident that she would be well looked after.

Jennie provided us with the reassurance we needed from day one by setting up a group WhatsApp so she could share photos of each day with me and my husband. It was so nice to receive these photos while we were busy at work so we had a nutshell of Ida's day.

What came across clearly throughout the time Ida spent with Jennie was how much Jennie cared for the children in her care and how much she valued the 'nurturing' aspect of her role. She was very kind to the children and valued each of them as individuals always going out of her way to buy presents for them at Christmas and birthdays. She also placed great importance in modelling to the children in her care how to be kind and gentle as well as respectful to one another. Ida is very attached to the other children in Jennie's care and I often see her saying goodbye to the other children with a kiss and a hug.

Ida, now 3, is such a happy, confident little girl who loves singing out her nursery rhymes and alphabet and counting from 1-20. Jennie has really contributed in helping to shape Ida in all aspects.

We can't thank Jennie enough for everything she has done for Ida.

• Overall
• Setting
• Cleanliness
• Food
• Communication