Our daughter has been going to Alex's for nearly 2 school years. If I pick my daughter up earlier than usual from Alex's, she (my daughter, not Alex) frowns at me and says "daddy, why did you pick me up early?". Later that evening, I'll get a polite reminder never to do it again, even if I've taken an afternoon off work to take her for an ice cream. This pretty much sums it up - she would live there 24/7 if she could... and I don't blame her. Alex cooks home-cooked food, has a lovely, light and airy house and garden and - crucially - seems to have the patience of a saint. It's incredibly comforting knowing that while we're at work, our daughter is living her best life - and we're incredibly grateful to Alex for that. If I ever get reincarnated, I hope my childhood involves a stint at Alex's.

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• Setting
• Cleanliness
• Food
• Communication