Emily is a professional, before meeting her for the first time she sent me over an introduction by email and when we met-up she brought her big folder of certifications. It was so reassuring as I was really anxious at the time to leave our 2.5 year old and 6 month old pre-mature baby. Our toddler adored Emily right from the start and baby seemed very comfortable. I often send Emily a last-minute check if she is available and even if she isn’t she always responds very quickly. I’m really grateful to Emily for how our home is happy and safe when we go out for a dinner, I can relax.

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• Communication