Whilst packing to move house it became very clear that we needed someone to help occupy our daughter for a few hours whilst we pack. Again with very little notice on our part, we asked Miss B for assistance. She replied to our message within very few minutes and agreed to help.

On the day of her assignment she messaged us a couple of times, firstly to let us know she was leaving, and then again a few minutes before arriving to let us know where she was (which gave real piece of mind). She arrived punctually but apologiesed for not being 5 mins early and offered to stay 5-10 mins after her assignment to compensate for this. She's extremely polite, professional and her deportment is beyond reproach.

It is clear she also has an excellent rapport with children, having only met our daughter once before for a few hours, she was quite excited and looking forward to be seeing Miss B again. Whilst upstairs working we continually heard our daughter's laughter and and it was clear she was fully engaged in Miss B's activities.

Were we to stay in the area, we would happily engaged her further. We can only hope we find someone as reliable, kind, and professional at our new location.

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• Cleanliness
• Food
• Communication