This is my first time asking someone to look after my children while I work.
I’ve just come off maternity leave and have had to deal with the massive anxiety of leaving my children alone and the pandemic doesn’t make this any easier.
We met Sam about a month ago for the first time.
She was really helpful and came out all the way to meet us at our home and brought along references and the required checks.
From the start, she was professional and kind and showed a keen insight into the children’s behaviors and needs.
For some background, we are a Pakistani family and are pretty traditional.
I was worried that it would be hard for Sam and my children too as everything between us is different. But Sam proved herself up to the task, showing love and understanding and taking the time again and again to improve on childcare (helping me pick out toys and water beakers for the little one). She quickly picked up on our traditional foods and did her best to adapt to feeding my baby (a huge concern for me as I did not want my daughter to fall out of routine). She always came on time and did her best to stay as long as she could. She was polite and always kept me updated. I also really valued that she was upfront and always spoke her mind.
She did drop offs and pick ups and kept my children safe.
Although I made it clear from the start that housework was not part of her job and I was happy to clear up when I got home, I always found her do all that she could to help me in my home ( I work long hours and it was always a treat to come home and find the dishes done)
I highly recommend Sam! And can’t thank her enough for all the help she has given me and my family!

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• Cleanliness
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• Communication