I had confirmed everything (rates, dates and location) with Maisy two months before we visited London. She seemed nice during the call and I hadn't looked for anyone else given our arrangement.

1.5 weeks before our visit, I reached out again just to triple check that she will be there as we'd agreed upon. She didn't respond. Two days later, I politely texted again. This time she responded saying that she had moved houses and can't honor our arrangement anymore since our location is now too far from her new place. I can understand that these things happen, but I would have expected Maisy to have the courtesy and professionalism to let me know when she moved, instead of waiting till I had to follow up myself (twice) to find out. Still, I decided not to write a review as I wanted to let bygones be bygones, and Maisy said she will send me another contact to reach out to in case that contact is available. However, she texted three days later (days away from our arranged dates) with the contact but also saying "there's not much I can do, since it's been a long time we'd spoke", which showed a complete lack of accountability, especially since the details of our arrangement hadn't changed and I'm the one who had to find out by following up twice myself so close to the dates. When I called her out on that, she responded that "I have a personal life" and "a lot more to focus on". Everyone has personal lives and I don't expect anyone to forsake theirs for me in any way but that doesn't mean one can be this irresponsible and rude in their professional one. Those texts showed a lack of accountability and professionalism, and that's why I decided to write this review so that other parents don't have to go through my experience with Maisy.

I hope Maisy learns to be more professional and proactive going forward. I'm sure she's a good babysitter in certain situations (as stated in the other reviews) but definitely not someone reliable or responsible in this case.

• Overall
• Communication