Paula looked after my son for roughly 18 months (from around 18 months old). I found her to be a very calm & patient childminder offering a relaxed setting for the children in her care. I personally really liked how much time my son got to spend outside in her courtyard garden playing with the mud kitchen or with activities set out on the tuff tray. My son took to her instantly and has always been so excited to go and spend the day with her. She offers a great mix of activities every week and shares updates and pictures through an app so you can keep up with what your little one is up to. Another big positive for me with Paula is that she has pets (both cats and dogs) as my son really loves animals. Whilst Paula keeps the dogs out of the way of the children in her care they get to see them throughout the day and the cats come and go as they please, much to my son's joy.

Paula herself has a vast amount of experience and is a very reliable pair of hands on that front. But beyond that she has a quiet and soft disposition and seems to almost effortlessly form very strong bonds with the children in her care. We will miss her now that my son is starting at his school's pre-school.

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• Cleanliness
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• Communication