We were so delighted to find Paula to look after our son Ben. I immediately felt a huge degree of trust and confidence in Paula, and she has been consistently brilliant, professional and caring every day since. Any family would be very lucky to have their child in her care.

I was concerned as to how such a little one would settle in to a new environment (he was 1 year old and had only ever been looked after by Mum and Dad) but Paula and I worked together to arrange a settling in period that worked for all of us. It's been so lovely to see him in a home environment with lots of care and attention from Paula - and her two daughters and cat, all of whom he adores!

Paula takes great care to provide fun, stimulating and appropriate play, excellent food (great menu provided in advance) and diligently tracks Ben's early years development and shares this information with us. She provides a detailed report at the end of each day about the day's activities, naps etc so I always have a clear sense of how Ben's day has been. And when I am missing him she sends me photos of him - usually bouncing, splashing or swinging in the garden.

They go to playgroups or on playdates almost every day, and on trips to parks and playgrounds in the summer holidays, so Ben gets lots of social timer with other children. Paula offers a really consistent daily routine which is really valuable, but regular trips outside the home have helped him quickly get comfortable with new environments.

One of the best things about Paula is that she is an excellent communicator. It's such a relief not to have to worry about Ben while I'm at work, as I know he's being wonderfully cared for and that she'll let me know if there is ever an anything wrong. She is open, honest, friendly and flexible and open to different ways of doing things that suit the families she is working with. She is also firm and disciplined when she needs to be and sets really clear boundaries and guidelines for behavior for those in her care.

Really a five star childminder and I'm incredibly happy to recommend her.