Charlene's Reviews

Parent

Below are the reviews that Charlene has written.

Horrible experience find someone who is consistent

1 stars

Don’t waste your time, was unprofessional and inconsistent. Left me without childcare the same week and doesn’t respond to messages

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by Avatar for Charlene Charlene about Avatar for Nisa Nisa on 18/04/2022


Response by Avatar for Nisa Nisa on 19/04/2022:

Hello.
Thank you for your feedback Charlene.

As requested By yourself I agreed to terminate your contract earlier to help you with your agreement with your future provider.
This meant I was no longer under any obligation to dedicate any days outside of the contract.
The pay as you fog system works on a as and when system, this means if there is spaces I can accommodate your need and if there is not unfortunately I cannot.

This was explained to yourself and I feel you have not understood the terms of contract and no contract.

Also it is also an issue to offer future spaces if the balance is always in arrears.

I hope this make sense.
Best of luck in the future.

Thank you for your time.
Nisa 😃