Dissapoitment, unproffesional attitute
I'd like to add review and experience with this childminder. Herloisa ( Lisa) was happy to look after my one year old daughter Monday to Friday from 4pm to 7pm We had an appointment on Thursday 19.10 at 6pm due to weather conditions (which was perfectly understandable) we did not meet and postponed the appointment on Friday, due to my oversight on the exact address of her home (I apologised to her) Lisa was happy for us to reschedule our appointment. After several messages that I sent to her unfortunately there was a lack of response from the sitter. Finally, when I wrote her a final message on Monday 23 October, there was also a lack of response. I asked my sister to write her a message, which came as a big surprise to me. Lisa answered my sister right away with interest about taking care of a 4 year old girl from 4 to 7 pm from Monday to Friday and I was completely shocked after that she completely ignored my messages. When my sister replied to her that she had not behaved professionally in wooing me, Lisa replied to her that she is a rude person and blocked her immediatly . I am a single mother and I would like to go back to work to provide my daughter with everything she needs, unfortunately Lisa has taken away this opportunity for a better future by ignoring and disrespecting us. I hope that the parents of their children will bear this opinion in mind.
Response from Lisa
Responded
This person has been harassing me the whole weekend after being late for our appointment. I don’t answer to work queries during the weekend and I answered her immediately on Monday morning very politely turning down the job as I am not available anymore on the hours she’d be needing me. But not satisfied with harassing me for days, she sent her sister who *supposedly* needed me too, but on different hours. The hours requested now were different so I was indeed able to help. Sadly, I am not trained to deal with her child’s specific needs so I felt it’d be wiser to turn down the job. She then called me unprofessional, in a rude and inappropriate tone, and I will always stand up for myself. I am a single mum as well and I do not tolerate harassment and rudeness. As a self-employed, fully registered childminder, I have every right to take or not take any jobs. Which I always do in an extremely respectful and polite manner. Every parent I have worked with so far can attest to my professionalism, good manners and kindness. If anything, this parent’s profile should be reported and have a bad review, not mine. Respectfully, Lisa.
