I recently returned to work full time and needed childcare for my two youngest and first started looking at day nurseries which just felt far too big for my 1 year old in particular. I am so thankful I found Charlene! From the very first day, my children have been so happy to be with her. My littlest throws her arms out to her when she opens the door in the morning and is always so happy and chilled when I go to pick her up.

Charlene's set up at home is a child's paradise. The space is clean, spacious and so organised! She has an abundance of toys and books and puts so much thought into rotating things each day. The garden is safe and always full of fun things to do. She has incredible creativity when it comes to organising daily developmental activities at home and also takes the children to rhyme times, childminder groups and on other fun day trips - most recently they enjoyed a day out to Hendon RAF museum. Each day, I get an update with what they have done, nappy changes, naps, snacks etc and lots of beautiful photos.

Charlene provides healthy snacks each day and encourages my fussy kids to try new things which I am so grateful for! There is also safe, quiet space for children to have a nap when they need to.

Charlene's own children are an absolute delight and my children have built such a lovely relationship with them. I would highly recommend Charlene - she has made my transition back to work so easy and I never have to worry about whether my children are ok when they are with her.

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• Communication