Charu's Reviews

Worst decision ever to send my 2yo girl to shilpi

I decided to send my girl to Shilpi after reading so many good reviews about her here. One thing I did not notice that all the reviews are so many years old except one. I know child settling sessions are difficult for a kid and parents both but Shilpi is a rude person. She lied about my girl’s crying reason. When I reached to pick her up on her 3rd day(she was there only for 2hrs), she was crying her lungs out with hiccups. I asked her the reason, her statements were not same with me and my husband. She said that there were “no tears” and “no hiccups”.Childminders should be honest Whatever the reason is, you can’t be rude with parents when they are showing their concern. As per contract she asked us to give 1 month of notice and we gave her 1.5 months of notice, still she only refunded half the amount after requesting so much by giving the reason that she is going on holidays and she would not find a replacement. She charges £7 per hour but it’s not updated here. She is a manipulative and money minded kind of a person. She was always forcing us to increase the settling hours and days, even if we were uncomfortable cause she is not available from end of July to whole august and we asked her that we will increase the hours once she is back as it would be unfair with the child. We couldn’t find her trustworthy. My girl took 10-15 days to sleep and eat properly after that incident. God knows what she have been through as she is still not communicating. Shilpi’s house is nearby and after reading good reviews, we sent her there anyway. Though we did not like shilpi since our 1st meeting and I regret it daily now. Very dominating childminder i must say. Please parents be very sure when sending your most precious little one to someone for a Childcare.

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by Charu about SHILPI on 14/07/2023

Response by SHILPI on 14/07/2023:

Any child starting childcare away from their home cries and get sad initially . These parents are lying as They have got evidence showing that their child was enjoying the time when she was under my care . These parents were not ready to send their child to the setting, which is understandable as its their first time . I HAVE NOTHING BUT BEING HONEST WITH THEM ABOUT MY CHARGES , HOLIDAYS, AND NOTICE PERIOD WITH THEM . Even after them pulling away from their contract, I have still refunded a part of their Non Refundable deposit, which was agreed and signed by the parents . Its a shame that their ignorance on how childcare works has led them to write such a review after I have nothing but being accommodating . I wish them all the best for finding childcare in the future .