We put our daughter with Nicola when she was about 18 months old. At the time, she was very shy and really struggled with new people. Nicola was kind and patient with her, helped her to adjust to the outside world and make friends with a wide range of adults and children. She is now four and very confident and enthusiastic having had such a positive experience. With over 20 years' experience, Nicola has always been able to advise me when it has come to challenges and milestones and she always makes time for clear communication both through daily chats, emails and on the phone. She has been an extra part of our family in these last few years and under her care, our daughter has thrived.