I first met Zenir over 14 years ago when she was doing weekly cleaning for my now husband. Over the years her duties have expanded in line with her abilities. She now takes care of our three children, including waking up, getting breakfast and preparing them for school (including bags of kit etc), drop off and pick up to school and nursery, assisting them with reading and supervising homework or other activities, preparing and tidying up other meals, bathing and washing hair, and looking after our toddler and 4 year old during the day.

Zenir is very reliable, hard working, a quick learner and adaptable. She has a really lovely relationship with our children (now 7, 4 and 1) and they adore her. She has looked after all of them from birth so has experience of all the various stages of childhood.

Zenir makes a huge contribution to our household and we don't know where we'd be without her! We would highly recommend her to any other family.

• Overall
• Cleanliness
• Food
• Communication