From day one I knew Elsie, my then 11 month old would be happy with Petra, Matt and of course Google the golden retriever. A warm and friendly setting, I was kept up to date with Elsie's progress through both Tapestry (an online portal) and the weekly reports. A fun, happy and educational environment is quite a challenge to create but the team manage it very well! At times Elsie didn't want to leave for the day. Petra is very organised and thorough in every aspect of her job and is such a lovely person too. They were very supportive to us when I had a 2nd baby! We moved from the area so sadly we had to take Elsie out but I would highly recommend Kool Kids childminders to any parent.