Susan has been amazing, helping to care for my daughter at home since she was five months old both when I'm out and when I'm home but need support while juggling three kids, my work and studies. She even joined me on a residential retreat, which allowed me to participate in sessions without undue separation overnight. Susan is nurturing, kind and very patient, a "baby whisperer" with a knack for soothing my daughter to sleep. She has listened to and followed my preferences regarding all aspects of my daughter's care. She has taken my daughter to soft play centres and baby groups at the local church. My only regret with Susan is that I did not call on her in my earliest postpartum days when my husband was working a night shift and I was struggling to cope overnight! It would have been amazing to have the extra support from the very beginning.

• Overall
• Communication