We had the exceptional good fortune to have this lady look after our two children for the last three years. She has been warm, cheerful and firm to them since our son was 1 and before our daughter was born. I was able to leave my 3 month old daughter with her without a moment's hesitation. She continues to be incredibly responsive to and consistent with them. Her patience is admirable! She is not only a highly professional person who maintains the balance within our home effortlessly, she is also creative, warm and funny. Our children adore her and we are truly devastated to be losing her from our family. I cannot recommend this lady enough.