I called to arrange a possible booking and viewing for my son for every Monday. They told me they wouldn’t do one day a week over the phone. I then received a message via the website from the nursery, which was intended for someone else. Then a second message from them to apologise for the first message, as they had copied and pasted it. I replied saying that I had tried to call them to look at availability for my son, but they refused to allow him to attend one day a week.
The reply I got was, that a child would not benefit for one day a week and it can be very unsettling for them.
I’m a single parent, finishing my maternity leave to go and work 2 days a week. I have a family member to take him for one day so I needed childcare for the 2nd day. Only to be told it isn’t going to benefit him and it will be quite unsettling. I feel awful enough having to leave my baby to go to work enough as it is. What am I to do. 2x5 hour sessions isn’t good enough because I’ll be at work for 8 hours. Now I’m doubting to go back to work. I don’t want my son to feel like that.
And the worst of it is, the last part of their message was ....sorry Hun x....
Thank for making me feel a rubbish parent !