We got in touch with Helen when we needed short term childcare cover whilst my mum was recovering from an operation and my mother in law was in Australia. We have two year old twin girls and they immediately took to Helen. (We have always been able to rely on family for childcare before and this was the first time we've left them with anyone else so this was incredibly important.) Helen has a fabulous, natural manner with children and they were extremely happy and relaxed in her company. She kept them continually entertained and busy during her time with us, with the perfect balance of fun and educational games and activities, lots of which she brought herself from home. She was always organised, punctual and reliable. We can absolutely recommend Helen as a nanny without hesitation. She made a difficult period for us extremely easy.