Sapphire worked with us for 7 months, looking after our 3 year old son and from the 2nd month, our twins. She has a gentle, enthusiastic manner, which all children that she met whilst with us, responded to. Whilst I credit her with getting us into a great routine (babies sleeping through at 4 months!), at no point did I feel anything other than I had a great support who I could talk to about anything and know that she was as interested as me in ensuring we had 3 contented, happy kids in the house. She is very practical and has an upbeat and positive outlook on life in general. Sapphire was part of our family for the 7 months she was working here and I am happy to rave about her to anyone who might want to check her references. If we could afford it she would still be working here but in the meantime I couldn’t recommend her more highly.